About the Company A fast-growing global platform powering comparisons across energy, broadband, mobile, solar, and financial services. With millions of active customers and a strong partner network, the company is scaling rapidly across multiple business verticals.

The Opportunity We are looking for a Chief Operating Officer (COO) to play a pivotal role in shaping the organisation’s future. This role will drive operational strategy, ensure smooth execution across functions, and help create scalable systems that support growth.

Key Responsibilities

Lead operational strategy and execution across business units.
Build and refine systems, processes, and reporting to enable scale.
Oversee and optimise customer operations, ensuring service quality, efficiency, and customer satisfaction.
Drive innovation in service delivery and product development.
Manage budgets, resources, and financial performance.
Strengthen governance, compliance, and risk management frameworks.
Negotiate and manage relationships with key partners and stakeholders.
Mentor and inspire high-performing teams, fostering collaboration and accountability.
Champion a culture of continuous improvement and operational excellence.

What We’re Looking For

Strong commercial and financial acumen (contracts, budgets, P&L, risk).
Proven experience leading large-scale operations with customer-centric outcomes.
Familiarity with governance, compliance, and operational risk frameworks.
People leadership skills with a track record of building and mentoring strong teams.
Hands-on, execution-driven approach with the ability to thrive in a fast-growth environment.
Strong negotiation and relationship-building skills.

What Success Looks Like

Streamlined operations and improved efficiency.
Higher customer satisfaction and stronger business outcomes.
Scalable systems that support multi-vertical growth.
Delivery of strong financial performance.
Engaged teams and a strong leadership pipeline.

Chief Operating Officer (Confidential)