Key Account Manager- FIntech SAAS, Middle East

Lead – Key Account Management – Middle East

Location: Mumbai | Experience: 10 – 15 Years

We are looking for a passionate and dynamic individual to join as a Key Accounts Leader in the sales team for the Middle East region.

The ideal candidate would be a seasoned executive, innovative, and highly motivated, with a passion for sales and a strong problem-solving mindset.

This role requires a 360-degree perspective on accounts and a result-oriented outlook.

Key Responsibilities

Cultivate new business within existing accounts by understanding customer operations, identifying opportunities, and driving growth.

Establish and expand the sales pipeline for financial services solutions, identifying upselling and cross-selling opportunities.

Drive account planning, identify whitespace opportunities, proactively map stakeholders, and define actions to capture new business.

Ensure strong customer adoption, application health, and business value from investments.

Maintain coverage across all accounts, including different lines of business and key decision-makers.

Own new proposals, pricing, negotiations, and third-party partner engagements, demonstrating strong techno-commercial acumen.

Required Skills & Experience

Proven experience in enterprise sales and managing large enterprise customer relationships, particularly in the BFSI (Banking, Financial Services, and Insurance) industry across domestic and international markets.

Prior track record of successfully delivering enterprise software solutions in a technical, functional, or techno-functional role.

Strong knowledge of the financial services sector, regulatory challenges, and digital transformation.

Ability to build strong client relationships, enhance engagements, and drive long-term partnerships.

Strategic thinking with a solution-oriented approach to sales and account management.

Strong problem-solving, negotiation, and contract management skills.

Collaborative leadership skills, with the ability to influence teams and drive strategic initiatives in complex environments.

Ability to travel 50-75% of the time.

Behavioural & Cultural Attributes

Strong thought leadership and customer-centric mindset.

Ability to inspire and influence teams while effectively managing key customer relationships.

Focus on delivering business value, prioritizing quality and customer satisfaction.

Ability to perform under pressure and navigate complex sales cycles with resilience.

Academic Qualifications

Engineering or equivalent technical qualification from a reputed institution.

Strong understanding of technology trends and scalable systems.

This role offers a unique opportunity to work in a dynamic sales environment, solving business challenges and driving strategic growth in the financial services sector.